Monitor progress, prioritise changes, and deliver more effective care with transparent, real-time practice intelligence.
Generate CQC-ready evidence packs to support inspections and demonstrate continuous improvement.
Claim your GP Profile 
Gain clear insights from patient feedback to support inspection readiness and continuous improvement.
Generate reports that can be shared with the Care Quality Commission as part of your evidence.
View sample evidence pack
Make sense of every review. Get easy-to-read insights, risk flags, and step-by-step improvements on a dependable quarterly cadence.
Share a link or QR code, send SMS/email follow-ups, or use printed QR materials in your practice to collect ratings in minutes.
Patients can respond on mobile anonymously or verified.
Show patients you value their feedback by responding promptly and professionally. Manage replies from one place and track progress, your reply rate is a key factor in how we calculate the GP Ratings score, so every response helps your practice shine.
See exactly where to focus. We report clear, department-level indicators for Cleanliness, Reception, Appointments, Seen on Time, Care, and Respect, with trends, peer benchmarks, and drill-downs to teams and time periods.
Our REST API lets you sent invitations, pull feedback, and sync replies straight from your PMS/EMIS add-ons, custom portals, or middleware.
Embed live ratings, trends, and testimonials on your website, emails, and social channels, and print A4/A3 posters, door stickers, and counter cards with dynamic QR codes that link straight to your review page.
Send review invitations to patients by email or SMS in a couple of clicks. Use ready-made templates, schedule or send instantly, and track delivery and responses right from your dashboard.
We provide NHS Trusts with a free analytics dashboard to track patient feedback across sites, benchmark services, spot risk and safety signals, and identify priority improvements supporting QI programmes and CQC evidence with clear, actionable insights.